Question 1

What is the difference between MDF and solid wood frames?

Accepted Answer

MDF frames use medium density fibreboard with a smooth painted finish — consistent colour, great for gallery walls, starting from £18. Solid wood frames are FSC-certified timber with natural grain — warmer, more premium, from £28. MDF is more budget-friendly; solid wood has more character.

Question 2

What is a Polcore frame?

Accepted Answer

A Polcore frame uses polymer-core construction creating ultra-slim profiles with razor-sharp 90-degree corners. Lightweight, durable, and dimensionally stable. Ideal for modern gallery walls and offices. From £22.

Question 3

Are Polcore frames waterproof?

Accepted Answer

Polcore frames are highly moisture-resistant — far more so than MDF or wood — making them suitable for bathrooms and humid rooms. They will not warp, swell, or crack in high-humidity environments.

Question 4

Which frame material lasts longest?

Accepted Answer

Solid wood frames last the longest — decades when properly maintained. Polcore frames are extremely durable and moisture-resistant. MDF frames are long-lasting in normal home conditions but less suited to humid rooms.

Question 5

Do you ship to Germany?

Accepted Answer

Yes. FrameOra ships to Germany. EU delivery typically takes 5–8 working days. Shipping from €7.99. VAT and duties handled through IOSS where applicable.

Question 6

Do you ship to France?

Accepted Answer

Yes. FrameOra ships to France. EU delivery 5–8 working days from €7.99. IOSS-compliant — no surprise duties at the door.

Question 7

What frame size fits A4 prints?

Accepted Answer

A4 prints require a frame measuring 210×297mm (21×29.7cm). FrameOra A4 frames are available in all three materials and 12 colours.

Question 8

What frame size fits 50x70 posters?

Accepted Answer

50×70cm posters need a 50×70cm frame (approximately 20×28 inches). FrameOra offers 50×70cm as a standard European size in all materials.

Question 9

Are your frames supplied with acrylic or glass?

Accepted Answer

FrameOra frames are supplied with shatter-resistant acrylic glazing as standard — safer for shipping across the UK and Europe, lighter, and less likely to break.

Question 10

Do your frames come ready to hang?

Accepted Answer

Yes. All FrameOra frames include integrated hanging hardware for both portrait and landscape orientation. No extra tools required.