Question 1

What is the difference between MDF and solid wood frames?

Accepted Answer

MDF frames use medium density fibreboard with a smooth painted finish — consistent colour, great for gallery walls, from £18. Solid wood frames are FSC-certified timber with unique natural grain — warmer, more premium feel, from £28. MDF is more affordable; wood has more character and lasts longer.

Question 2

What is a Polcore frame?

Accepted Answer

A Polcore frame uses precision polymer-core construction — a modern material creating ultra-slim profiles with razor-sharp 90-degree corners. Lightweight, durable, and dimensionally stable. Ideal for gallery walls, offices, and contemporary minimalist interiors across the UK and Europe.

Question 3

Are Polcore frames waterproof?

Accepted Answer

Polcore frames are highly moisture-resistant — far more so than MDF or solid wood — making them ideal for bathrooms and humid rooms. They will not warp, swell, or crack in high-humidity environments. The best FrameOra option for bathroom picture frames.

Question 4

Which frame material lasts longest?

Accepted Answer

Solid wood frames last the longest — decades when properly maintained. Polcore frames are extremely durable and moisture-resistant. MDF frames are long-lasting in normal home conditions but should be kept away from high-humidity rooms like bathrooms.

Question 5

Do you ship picture frames to Germany?

Accepted Answer

Yes. FrameOra ships to Germany via DHL or DPD. Delivery takes 5–8 working days. EU shipping from €7.99. VAT and import duties are handled through IOSS — no surprise charges at your door.

Question 6

Do you ship to France?

Accepted Answer

Yes. FrameOra ships to France via DHL or Colissimo. Delivery takes 5–8 working days. From €7.99. IOSS-compliant — VAT included at checkout, no duties on arrival.

Question 7

What frame size fits A4 prints?

Accepted Answer

An A4 frame measures 210×297mm (approximately 8.3×11.7 inches or 21×29.7cm). All FrameOra collections are available in A4. Use an optional white mat insert to display smaller A5 prints within an A4 frame.

Question 8

What frame size fits 50×70 posters?

Accepted Answer

A 50×70 cm frame is required for 50×70 posters (approximately 19.7×27.6 inches). This is a popular European poster size. FrameOra stocks 50×70cm as a standard size across all three material families, in all 12 colours.

Question 9

Are your frames supplied with acrylic or glass?

Accepted Answer

FrameOra frames are supplied with shatter-resistant acrylic glazing as standard. Acrylic is safer for shipping across the UK and Europe, significantly lighter than glass, and less likely to shatter if dropped — while maintaining excellent clarity.

Question 10

Do your frames come ready to hang?

Accepted Answer

Yes. All FrameOra frames include integrated hanging hardware for both portrait and landscape orientation. No extra tools required. Simply insert your print, close the frame, and hang. Wall fixings are also included.

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